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CUSTOMER SERVICE TEAM

Customer service is our #1 priority. Our team is here to help you succeed and answer any question you might have. Customer Service Representatives are available Monday through Friday, 6:30 a.m. to 5:15 p.m. Pacific time.

Tessa Marcelli

Tessa Marcelli

Customer Service Team Leader

Tessa has been with Valley Contax since April of 2018.  As Customer Service- Team Leader, her number one goal is to provide and to help her team provide the best customer service in the industry.  She strives to make your experience with Valley as successful and as positive as possible.  Originally from Northern California she made Springfield, OR her home in 2017.  She enjoys spending time with her family, watching her two kids play sports, crafting and the outdoors.

Anna Tort

Anna Tort

Customer Service Representative

Anna came on board with Valley Contax in June of 2018. As a Customer Service Representative, she also processes credits and returns. Outside of work, Anna loves spending time with her husband, her family and friends, and she loves to read books.

Amy Donayri

Amy Donayri

Customer Service Representative

Amy joined the Valley Contax team in November of 2019 as Customer Service Representative. Amy loves the “helping people” aspect of her job the most. Amy enjoys building lasting relationships with customers as well as her co-workers. Amy was born and raised in the Great North West and currently resides in Creswell OR. Amy is married to Ivan and they have four boys Elias, Gianni, Andrei and Donivan. When Amy is not at work she enjoys doing outdoor activities with her family including hunting, fishing, kayaking and camping.