Customer Portal Student Portal Patients


Customer service is our #1 priority. Our team is here to help you succeed and answer any question you might have. Customer Service Representatives are available Monday through Friday, 6:30 a.m. to 5:15 p.m. Pacific time.

Tessa Marcelli

Tessa Marcelli, NCLEC

Professional Services Manager, Customer Services

Tessa has been with Valley Contax since April of 2018.  As Customer Service- Team Leader, her number one goal is to provide and to help her team provide the best customer service in the industry.  She strives to make your experience with Valley as successful and as positive as possible.  Originally from Northern California she made Springfield, OR her home in 2017.  She enjoys spending time with her family, watching her two kids play sports, crafting and the outdoors.

Amy Donayri

Amy Donayri

Customer Service Representative

Amy joined the Valley Contax team in November of 2019 as Customer Service Representative. Amy loves the “helping people” aspect of her job the most. Amy enjoys building lasting relationships with customers as well as her co-workers. Amy was born and raised in the Great North West and currently resides in Creswell OR. Amy is married to Ivan and they have four boys Elias, Gianni, Andrei and Donivan. When Amy is not at work she enjoys doing outdoor activities with her family including hunting, fishing, kayaking and camping.

Enrique Ongpin

Hayley Schroeder

Customer Service Representative

Hayley joined Valley Contax’s customer service team in September 2022. She was born in California and then moved to Nevada to be closer to her grandma to help her out. She has a passion for customer service, as it’s the field she started in and came to love. She enjoys the experience of making connections and having customers request her by name whenever they need something. Hayley loves fall, and Halloween is her favorite holiday. She said, “Nothing is better than staying in on a cold stormy night with hot chocolate and festive socks/ PJs watching classic scary movies with my 2 German shepherds, Samson, Sawyer, and my gecko Wiz.”