Customer Portal Patients
menu

CUSTOMER SERVICE TEAM

Customer service is our #1 priority. Our team is here to help you succeed and answer any question you might have. Customer Service Representatives are available Monday through Friday, 6:30 a.m. to 5:15 p.m. Pacific time.

Tessa Marcelli

Tessa Marcelli, NCLEC

Professional Services Manager, Customer Services

Tessa has been with Valley Contax since April of 2018.  As Customer Service- Team Leader, her number one goal is to provide and to help her team provide the best customer service in the industry.  She strives to make your experience with Valley as successful and as positive as possible.  Originally from Northern California she made Springfield, OR her home in 2017.  She enjoys spending time with her family, watching her two kids play sports, crafting and the outdoors.

Amy Donayri

Amy Donayri

Customer Service Representative

Amy joined the Valley Contax team in November of 2019 as Customer Service Representative. Amy loves the “helping people” aspect of her job the most. Amy enjoys building lasting relationships with customers as well as her co-workers. Amy was born and raised in the Great North West and currently resides in Creswell OR. Amy is married to Ivan and they have four boys Elias, Gianni, Andrei and Donivan. When Amy is not at work she enjoys doing outdoor activities with her family including hunting, fishing, kayaking and camping.

Enrique Ongpin

Enrique Ongpin

Customer Service Representative

Enrique became a member of the Customer Service Team at Valley Contax in October of 2020. After several years of providing client services in the music and film industries in both Southern and Northern California, he relocated to Eugene, OR in the fall of 2018. Enrique enjoys live concerts and music festivals, street fairs and farmers markets, foreign cinema, craft spirits, a great live DJ set, and a good round of Pub Trivia.