Customer Portal Student Portal Patients


When you need assistance getting the best fit, call our Technical Consulting Team. They can assist you with choosing the right lens, material and parameters for optimal fits. Technical consultants are available Monday through Friday, 6:30 a.m. to 5:15 p.m. Pacific time.

CharliRae Edmunds

CharliRae Edmunds, NCLEC

Professional Services Director

CharliRae is from nearby Creswell, OR. She started in Customer Service for Valley Contax in January 2014 and joined the consulting team in the fall of that same year. CharliRae loves the challenge and constant evolution of the contact lens industry. She's found it a rewarding experience getting to know all of the different doctors and residents that we work with and building relationships with them. She loves hearing that she makes their jobs fun and easy! CharliRae is NCLE Certified and has taken on extending roles at Valley Contax to help in providing the best experience from the moment you make contact with us. CharliRae loves spending time with her family, the most important role in her life is being the mother of two amazing children.

Amy Bannister

Amy Bannister, NCLEC

Professional Services Manager, Consultation Services

Amy was born and raised in Eugene, OR and has been with the Valley Contax team since April of 2015. She started as a Customer Service Representative and moved into a Consulting role in the Spring of 2016 upon gaining her NCLE certification. Amy enjoys the challenges that come with custom designing each lens to meet the specific needs of the patients. When she's not at work Amy enjoys spending time with her Husband and two young sons traveling the beautiful Northwest.

Dacoda Hulse

Dacoda Hulse, NCLEC

Professional Services Manager, Development Coordination

Dacoda has been with us since July 2017. She enjoys working with doctors to achieve the best fit for their patients and hearing their success stories brightens her day. Dacoda has lived all across Oregon and while she loves the Pacific Northwest, she is excited to start a new chapter with her Goldendoodle G.H. in Louisiana. She likes to cook, travel, and read (usually several books at a time).

Miriam Heckaman

Miriam Heckaman


Miriam is from a small town of Nappanee, Indiana who joined the Valley Contax team in September 2021. She has been in the eye care field for almost a decade and is a Certified Ophthalmic Assistant. She hopes to get her NCLE certification soon and prioritize continuing her education. Miriam and her husband travel for work and enjoy outdoor activities and exploring new cultural opportunities/areas in their new locations.

Kelsey Roberts

Carmen Kutrombis, COT


Carmen was born and raised in Chicago, Illinois, and moved to a northwest suburb after marriage to raise her two sons. Before joining the Valley Contax team in August 2022, Carmen worked as a certified ophthalmic technician for over 27 years, with patient care always her priority.  She is looking forward to expanding her knowledge in the eyecare field with Valley Contax and getting her NCLE certification. She enjoys traveling, fitness, cooking, and spending time with her family and friends in her free time.