Customer Portal Patients


When you need assistance getting the best fit, call our Technical Consulting Team. They can assist you with choosing the right lens, material and parameters for optimal fits. Technical consultants are available Monday through Friday, 6:30 a.m. to 5:15 p.m. Pacific time.

Kelsey Roberts

Kelsey Roberts, NCLEC

Professional Services Manager, Consultation and Clinical Advancement and Service

Kelsey has been with Valley Contax since 2007 and has worked as a consultant since 2012. She became NCLE certified in 2008 and continues to make furthering her education a priority. To Kelsey the best part of her job is working with doctors to help improve people's quality of life through our lenses. Hearing these stories makes it all worth the effort. Outside of work Kelsey enjoys spending time with her family, reading a good book, and gardening.

CharliRae Edmunds

CharliRae Edmunds, NCLEC

Professional Services Manager, Product and Partner Development

CharliRae is from nearby Creswell, OR. She started in Customer Service for Valley Contax in January 2014 and joined the consulting team in the fall of that same year. CharliRae loves the challenge and constant evolution of the contact lens industry. She's found it a rewarding experience getting to know all of the different doctors and residents that we work with and building relationships with them. She loves hearing that she makes their jobs fun and easy! CharliRae is NCLE Certified and has taken on extending roles at Valley Contax to help in providing the best experience from the moment you make contact with us. CharliRae loves spending time with her family, the most important role in her life is being the mother of two amazing children.

Amy Bannister

Amy Bannister, NCLEC


Amy was born and raised in Eugene, OR and has been with the Valley Contax team since April of 2015. She started as a Customer Service Representative and moved into a Consulting role in the Spring of 2016 upon gaining her NCLE certification. Amy enjoys the challenges that come with custom designing each lens to meet the specific needs of the patients. When she's not at work Amy enjoys spending time with her Husband and two young sons traveling the beautiful Northwest.

Dacoda Hulse

Dacoda Hulse, NCLEC


Dacoda has been with us since July 2017. She loves working with doctors to achieve the best fit for their patients and hearing their success stories brightens her day. Dacoda lives in the beautiful Columbia River Gorge with her husband and dog and in her free time she can be found hiking and camping in the Oregon wilderness or trying out a delicious new recipe.